Updated: February 10, 2012
Please take a moment to read the following policy to learn how we handle your personal information. This Policy may change from time to time, so please check back periodically. Questions regarding this Policy should be directed to firstname.lastname@example.org or may also be communicated directly to the following address:
Customer Information Privacy Practices
c/o Legal Department
NEC Corporation of America
1250 N. Arlington Heights Rd.
Itasca, IL 60143
- Sites Covered By This Statement
This Online Privacy Statement covers the collection and use of data submitted or obtained through the www.NECAM.com Web site in the United States. Please take a moment to read the following policy to learn how we handle your personal information. This Policy may change from time to time, so please check back periodically.
- What Information We Collect
The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.
- Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, credit card number and its expiration date, shipping address, public postings, prospect email address, and job title. We request Personally Identifiable Information when you order a product or service, participate in certain promotional activities, fill out surveys, register a product, request technical support, and correspond with us. We also collect Personally Identifiable Information when you ask that we send products or information directly to other people; in these cases, we will collect the information you submit about the recipient.
- Non-Personally Identifiable Information
- Why We Collect Your Information
Our primary goals in collecting information are to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site. For example, if you purchase products or supplies, or request information on our Site, we use your Personally Identifiable Information to fill your order or to provide you with the requested information. We may use Non-Personally Identifiable Information to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site, to make our Site easier to use, and to customize our advertising.
- How We Use Your Information
We collect Personally Identifiable Information when you purchase products, supplies or services. We collect this information to deliver your order, to obtain payment, and to communicate with you about the status of your order.
- Product registration
We collect Personally Identifiable Information when you register your NEC products online. We keep this information for reference if you later request customer service and we use the information to personalize that service.
- Technical support/Downloads
We may collect certain information when you request technical support or download patches, bug fixes, drivers, kits or other software for use on your NEC products.
- Online surveys and polling
We collect Personally Identifiable Information from customers who volunteer to complete surveys or participate in polls. We use this information to improve our products and services.
- Promotional activities/Seminars/Sweepstakes
We collect Personally Identifiable Information from you when you enter a promotional program or activity, including but not limited to seminars and sweepstakes. We use this information to administer the program or activity, to send you promotional e-mails, notify winners, and make the winners' list publicly available pursuant to certain states' laws.
- Newsletters and promotional e-mails
We collect Personally Identifiable Information when you ask us (you "opt-in") to receive newsletters, promotional e-mails, and other information. We use this information to provide you with information about our products and services that we think you may be interested in.
- Contact information
If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better customer service in the event you contact us again.
- Sharing Your Information
- Your Choices
At the time you provide your information, we will offer you a choice as to whether you want to receive ("opt-in") further communications about special offers, product information or other marketing messages. If you choose not to receive these communications ("opt-out"), we will not use the information you provide for this purpose. You can opt out at any time as all e-mail communications from us, such as newsletters, tell you how to stop receiving them. Please follow these instructions if you no longer wish to receive the e-mail messages.
- Protecting Your Information
NECAM safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. NECAM uses industry-standard Secure Sockets Layer (SSL) encryption on all Web pages where personal information is required. To make purchases on our Site, you must use an SSL-enabled browser. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.
- Children's privacy
NECAM takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child's online activities and interests. We abide by the Children's Online Privacy Protection Act (COPPA) requirements. www.NECAM.com does not target and is not intended for children under the age of 13. You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at email@example.com so that we may delete the minor's information.
- Links to Third Party Web Sites
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