Support: HyperConverged Infrastructure

Support Services

NEC HyperConverged Infrastructure (HCI)

Customer Technical Support & Assistance

NEC's team of engineers and technical personnel is able to provide a range of support services from hardware configuration to troubleshooting.
If necessary, team members will corroborate with the company's HCI software provider, Scale Computing, to help ensure customers
fully leverage our HCI solution.

NEC IT support representatives can be reach at 877-632-0064
or by email at [email protected].

GUI Support

Support and assistance is also easily acccessible using the Support widget within the HCI user interface.
Available 24 hours a day, seven days a week, 365 days a year, this GUI repository includes:

Access To NEC Support Personnel
Support Documentation
Frequently Asked Questions (FAQ)

Product-Related Resources

At this time, additional documentation is being created in support of the company's HCI solution.
These documents will be added to NEC Corporation of America's support services portal, NEC Anytime, as they become available
and access to this online resource will be included from this page.


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